• B2B/EDI IT Analyst

    Requisition ID
    Requisition Post Information* : Post End Date
  • Overview

    Tractor Supply Company (TSCO), the largest retail chain of rural lifestyle products in the United States, is dedicated to enhancing our strong company culture built on our team members’ commitment to our Mission and Values.  With over 1,700 stores in 49 states and an innovative e-commerce platform, Tractor Supply ranks in the Fortune 400 with revenues of $7 billion and growing!


    Come grow your career with us as we serve those who live “Life out Here”!


    This position is responsible for planning, designing, developing, and implementing efficient business, financial, and operations systems in support of core organizational functions and business processes.


    1. Work exception errors on daily reports by learning to analyze the root cause of the error and communicating to the appropriate trading partner.
    2. Provide pay support to Accounts Payable, Merchandising and other TSC departments to answer B2B-related questions and concerns.
    3. Provide necessary and timely support as a liaison to a portion of TSC’s external B2B trading partners.
    4. Manage global issues affecting multiple trading partners to resolution through root cause analysis and working with relevant third parties. Test software upgrades, development changes, new documents, and special reporting.  This includes support for the Senior B2B Analyst or mentor on the team. 
    5. Implement current and additional transaction sets. Serve as a liaison between TSC and the VAN implementation services when necessary. 
    6. Maintain TSC’s EDI Guidelines for all ANSI X 12/VICS documents. This includes internal unit & system testing for new documents and versions as well as active participation with the team in developing rollout and testing strategies.
    7. Serve as an escalation point for resolution of the Functional Acknowledgement Reconciliation process.
    8. Analyze and resolve any technical issues concerning the 997 process. Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
    9. Serve as the escalation person for the daily audit of B2B processes. This includes root cause analysis and resolution of any B2B processing errors and requires an understanding of all points of failure in the data flow.  Troubleshoot for any errors using the EDI, communication, and application software.  
    10. Gather and analyze data in support of business cases, proposed projects, and systems requirements.


    Experience: 2-5 years of related work experience.  Experience with software development lifecycle (SDLC) methodology.  Experience with GXS or other EDI / B2B software and processes is preferred.  


    Education:  Bachelor’s degree in the field of business administration, computer science, accounting, or management information systems from an accredited college or university.  Any suitable combination of education and experience will be considered.


    Professional Certifications: None


    High Demand IT Specialized skills: SAP and EDI


    Platform knowledge (Linux,Unix,Sun,WindowsNT,XP,Open Step): Demonstrates solid understanding of UNIX environments and can work within different UNIX disciplines. 


    Other knowledge, skills or abilities:

    • Process practical knowledge importing data for use in report software, spreadsheets, graphs, and flow charts.
    • Conduct basic research into systems issues and products as required.
    • Demonstrate skills in MS Office Suite to accomplish required tasks.
    • Participate in projects and provides cross-functional IT application support coordination on issues and with design planning.
    • Participate in 24x7 on call rotations providing on-call support of B2B “after hours” system processes.
    • Understand project-based work structures, project lifecycle models, and Software Development Lifecycle methodologies as adopted by the organization.
    • Working knowledge of TSC business and B2B processes, programs, and edits.


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