• Workforce Management Administrator

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  • Overview

    Tractor Supply Company (TSCO), the largest retail chain of rural lifestyle products in the United States, is dedicated to enhancing our strong company culture built on our team members’ commitment to our Mission and Values.  With over 1,700 stores in 49 states and an innovative e-commerce platform, Tractor Supply ranks in the Fortune 400 with revenues of $7 billion and growing! Come grow your career with us as we serve those who live “Life out Here”!


    This position will manage Tractor Supply’s new Workforce Management application.  The Administrator will be intimately familiar will all aspects of the application and will be instrumental in its success as it transforms the way we operate our 1700+ stores in the future.  Primary responsibilities include administration and configuration of the tool, maintenance of the incoming and outgoing data feeds, and reporting of the various metrics associated with labor of the 23,000+ team members in our stores.  The Administrator will also collaborate closely with other departments in the company including Finance, HR, and Accounting, as well as field operators on a regular basis.


    1. Manage Workforce Management application, including incoming data, trend adjustment, outgoing budgets, and monitoring performance of the tool.
    2. Provide reporting to field and executive audiences on labor management metrics on a weekly, monthly, and quarterly basis.
    3. Forecast payroll trends and other metrics to Store Operations leadership and be able to manage vs. a $400m+ budget. Participate in the annual budgeting process to determine the required payroll investment for the following year.
    4. Collaborate closely with other departments such as Finance, Human Resources, Accounting, and IT to efficiently spend over half a million payroll hours each week. Function as the main point of contact with the IT department on all projects related to the Workforce Management application.
    5. Work with internal resources and the outside vendor to refine and enhance the application for future growth and functionality.
    6. Oversee documentation, testing, and training aimed at increasing end user acceptance and fluency with the new application.


    Experience: 4 years of application administration and/or program management experience. 


    Experience in any of the following is a plus:

    • Previous Labor/Workforce Management/Scheduling applications administration experience strongly preferred
    • Planning/Forecasting/Budgeting
    • Retail experience (corporate or stores)
    • Previous experience with Reflexis retail applications


    Education:  Bachelor’s degree (Finance, Business Administration, Analytics, IT or related field) from an accredited college or university. 


    Professional Certifications: N/A


    Other knowledge, skills or abilities: Successful candidates must be:

    • Fluent in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Access).
    • Strong written and verbal communication skills.
    • Strong organizational skills.


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